Change one thing at a time and repeat a short test. Record the app version and mode before changing settings so the result can be reproduced.
Reduce competing speech, move the microphone closer and check the input language. Test names and specialist terms separately.
Check both selected languages and the two-way setting. Let one speaker finish before the other begins.
Check Speak Translations, device output volume and the current audio route. Distinguish written local answers from online spoken interpretation.
Check connectivity, subscription status and available credits. Verify the app’s displayed error rather than repeatedly creating sessions.
Confirm Apple Silicon Mac support, downloaded models and subscription requirements. Test before depending on it for a private session.
Compare it with the source transcript and correct the owner, due date and decision status. AI summaries are drafts, not authoritative meeting records.
If the issue persists, include a sanitized reproduction and the observed result in a support request. Do not infer the cause from a single failed test or switch to a different processing mode without checking its data handling.
See privacy and support.
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Reviewed 2026-11-04 against public product materials. Interface wording and availability can change with the installed version.